Inactive Account Policy.

Last updated: January 10th, 2026

An inactive Sitelium account has not been used for 12 months (365 days). Sitelium reserves the right to delete an inactive Sitelium account.


We encourage users to log in and use Sitelium to keep their accounts active after creating an account.


When your Sitelium account has not been used within twelve months (365 days), your Sitelium account is considered inactive, and all of its content, data, and account will be permanently deleted without any notice.

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We always recommend that you review all FAQ & Help Center documentation and video tutorials before contacting our support team.

To help us resolve your issue faster, you should always email us with your Sitelium registered email address. (Please do not disclose your account password to our any of the support teams.)


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support@sitelium.com

Before contacting our support team, we always advise you to go over all the FAQ & Help Center documentation and video tutorials.

To help us resolve your issue faster, you should always email us with your Sitelium registered email address. (Please do not disclose your account password to any of our support teams.)

Review all documentation and video tutorials, or contact us.