Website builder question answers
What is Sitelium?

Sitelium is a cloud-based free do-it-yourself website builder software. Sitelium is for everyone and makes it possible to create a high-quality website without knowing how to code.

Sitelium offers drag-and-drop tools, a wide range of pre-designed templates, unlimited hosting space, enticing publishing options, and more features.

Why do I need a website for my business?

Even small local businesses that only serve their hometown need a site. That's because the web is the first place people go when looking for a product or service. A website helps every business:

  • Reach larger audiences from worldwide.
  • Promote and showcase products and services
  • Get new more customers (and keep existing customers)
  • Build your Brand
  • Build credibility
  • Establish credibility
  • Stand out from competitors
  • Compete with bigger businesses
  • Generating leads and sales
  • Your customers easily access your business information

Best of all, a website is much easier and more affordable than you might think. Sitelium takes care of everything that happens under the hood of your websites, including hosting, security, and uptime. Spend your time on more important things!

Why Sitelium website builder?

Because by far the easiest, simplest, and fastest website builder out there. No coding or design skills are required to build websites with Sitelium. It’s perfect for beginners and experts alike.

Increase website building speed by 10x - while you are finishing one website with another website builder platform, you can have done ten sites with Sitelium pre-made blocks and layouts. We take care of everything that happens under the hood of your websites, including hosting, security, and uptime.

Can I use Sitelium for Free?

Yes, you can create free websites and landing pages with Sitelium which comes with a Sitelium domain and hosting.

When you create a Pro website with Sitelium, you get reliable, scalable, and free web hosting. All your web content will be stored on secure servers located around the world. So no matter where your visitors come from, your site will load fast.

Can I get a Free domain to publish my website?

Yes, every website made on Sitelium comes with a free subdomain. You can use a free subdomain, for example: “YourName.Sitelium.site

You can always upgrade to our Pro plan to connect a custom domain name. There are lots of benefits to using a custom domain: it looks more professional and trustworthy, it’s easy for your clients to remember, and more.

Do you offer Free SSL?

Yes, we do. Security and privacy are very important to us, so that is why all the projects created in Sitelium come with Free SSL (where applicable). In other words, your visitor's connection to your Sitelium website is secure and encrypted and any data they enter is safely shared with your website.

I'm not a Coder or Designer, can I build my website myself?

Sitelium website builder may suit anyone. You don’t need to have any design or coding skills or purchase any design software whatsoever. Our website builder provides a range of ready-made layouts and blocks that allow you to set up a totally professional website in mere minutes. What you need to do is just upload your images and customize content from the offered variety. All layouts and blocks are easily replaceable at any given moment.

Do I need a separate Web Hosting service?

No, you don't! All Sitelium plans come with their own cloud hosting, making sure your website is secured and available all the time.

What are the specs for Sitelium cloud hosting?

We offer unlimited storage and bandwidth from some of the best partners in the industry:


For Hosting

  • Amazon EC2 + Load Balancers
  • Unlimited storage and bandwidth

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform and delivers secure, reliable, high-performance, and cost-effective compute infrastructure to meet our needs.


For Storage

  • Amazon S3

Amazon Simple Storage Service (Amazon S3) is an object storage service offering industry-leading scalability, data availability, security, and performance.


For Databases

  • Amazon Relational Database Server

Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud.


For Content Delivery

  • Bunny CDN 

Lightning fast content delivery. No sacrifices in performance and consistent performance no matter where your users are. Never make your users wait again.


For Image Processing

  • Bunny Optimizer

A state of the art image processing engine to offer excellent performance and minimum latency overhead. This translates directly to faster pages load times for your clients.

What is the difference between Basic CDN and Global CDN?

With the Free Basic CDN, you get access to a network of over 20 servers across North America and Europe. The Global CDN adds another 15+ server locations on top of that from (Asia & Oceania, Africa & South America).

Is Search Engine Visibility included with Website Builder?

Yes, our Website Builder comes with built-in SEO tools to help your website show up in search engines like Google and others search engines.

How do I adjust my website for mobile and tablet devices?

All of our templates are absolutely mobile and tablet friendly. Your website will be automatically adjusted to all screen sizes available on the market. Also, you can customize on mobile & tablet view based on your needs.

Is Sitelium GDPR compliant?

Yes, Sitelium is fully GDPR compliant, we don't set or store any data nor set any cookies tracking or otherwise by default. As for the websites you create with Sitelium:

  • for the all the data you collect with the Sitelium contact form you have a checkbox option you can include as mandatory for users to check "I agree with etc ..."
  • and for the eventual 3rd party scripts that you include, that might set cookies or collect data or other things like analytics, you can use a free service like this one https://www.cookiebot.com/en/ (include the code they give you via the Code injection feature in Sitelium)

Maybe we'll have a built-in functionality like this in the future but for now, if you are setting up cookies or collect data on your Sitelium website, use a software like CookieBot.

How much does it cost?

Sitelium is available in two versions: the FREE version and the PRO version which includes the all exclusive features of Sitelium and costs $14.99/month with annual pricing and with monthly pricing costs $19.99/month.

Do I have to enter my credit card to sign up?

No. You can open a free website at any time with no credit card required.

Can I upgrade from Free to PRO?

Of course, you can upgrade from a Free Forever plan to a PRO plan anytime you want. You'll instantly unlock access to all the features included in the PRO plan you've purchased.

Does Sitelium offer domain provider services?

No, you cannot purchase a domain in Sitelium as we do not provide such services. You may check out domain provider platforms like iiiHOST.com, Namecheap, etc.

Can I get a discount when I purchase?

Yes, we do offer flat 25% minimum discounts on the regular annual billing.

Which payment methods do you accept?

We accept Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada), PayPal, Google Pay ( on Chrome only)*, Apple Pay (on Safari only)* and more via Paddle.

Do you offer a money-back guarantee?

Yes, Sitelium offers a 14-day money-back guarantee policy. If you're not satisfied for any reason, please contact our support team to get your money back.

Affiliate program question answers
What is the Sitelium Affiliate Program?

The Sitelium Affiliate Program is aimed at site owners who can drive high volumes of traffic directly to Sitelium through original content, such as online articles, tutorials, how-to videos, and more.

How can I become a Sitelium Affiliate?

Simply sign up as an affiliate and access your Affiliate Dashboard.

Do I need to pay to Affiliate sign up?

No, Sitelium will never ask you for any money to affiliate account creation.

Can I join an affiliate program from any country?

Yes, you can join from any country.

How long does an affiliate tracking cookie last?

180 days, so if a referral purchases a PRO subscription within 180 days of clicking your affiliate link, you’ll earn a commission.

How much commission will I earn?

You’ll earn 25% with every PRO user* with unlimited payouts. The more sales you refer, the more you get paid. (A PRO user who did not cancel their upgrade before the 14-day trial period.)

Is there a limit to how many sales I can earn a commission for?​

No. The more sales you refer, the more you get paid.

How do I get my referral links?

Log in to your affiliate account, then you will see the "Links" section under the Dashboard tab. Copy your existing link from the Link section or create another creative link.

Can I run ads on Search engines or Facebook using the Sitelium brand name?

No, you are not allowed to run any search engine ads (especially on branded terms or domain names), Facebook ads, or other ads that would compete with our own marketing and potentially cause confusion for customers. We reserve the right to terminate your account if we detect any such activity. Read our Affiliate Program terms of service.

When and how do I get paid?

Once you have reached the minimum $250 USD payout threshold your commission will be validated and your payment will be sent to your payment processor. (Earnings for each month are always paid out on the 30th of the following month. For example, earnings from January would be paid out on February 30 because we offer a 14-day money back to our customers.)

We pay you via PayPal for now. Under your Sitelium affiliate account must be a minimum of $250 USD commission to receive your commissions.

Note: In order to receive payments, your PayPal account details must be filled in with the correct details to avoid delays in payment. To be able to receive payments, you need to have a PayPal email address.

Have more questions? Check out knowledge base docs and video tutorials.

Knowledge Base Docs

Video Tutorials

❤️ This website is created & hosted with Sitelium. Now anyone can build websites without coding or designing skills on Sitelium to grow their business online.


Don't have time to build a website?

No worries, hire our designer to build your websites on Sitelium.

Need Help? Get 24/7 Support.

Ask questions, watch tutorials, browse articles or contact an agent.


We always recommend seeing all help center documentation and video tutorials before contacting our support team.

Note: Please do not disclose your account password to our any of the support teams. Just email us using your Sitelium registered account email address for proper support.



Contact Us


We always recommend seeing all help center documentation and video tutorials before contacting our support team.

Note: Please do not disclose your account password to our any of the support teams. Just email us using your Sitelium registered account email address for proper support.

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